In spite of the global pandemic, home health care agencies and other companies that provide essential services are still hiring and growing. While the trend now is for companies to move toward doing business remotely, many agencies already had been moving toward a virtual model out of necessity prior to COVID-19.
With remote capable technology, many agencies were seeking to streamline and make their systems more efficient and were transitioning to remote training not knowing how vital this capability would become in the year(s) to come.
Agencies that utilize remote technology have been ahead of the game in training caregivers and have found many benefits of working for home health care agencies that utilize this latest technology:
Remote Training and Onboarding Tech Achieves:
- Training Convenience
- Training and eLearning through Mobile Devices
- Multi-lingual Options
- Training Requirements Easily Met
- Rapid Onboarding Quicker
- Retention Benefits
- Saving Time and Costs
Convenience of Training
Caregivers have found that through an agency’s remote capabilities they can receive training anywhere at any time. Caregiver’s do not have to take the time and expense to travel to a physical location. They can receive their training at home or during down times when they are traveling or in between appointments.
Often, training of quality home health caregivers can depend on the flexibility an agency can provide in scheduling. Caregivers can have complicated work schedules. Performing duties on weekends, holidays and nights are not unusual. Normally a caregiver's personal life revolves around their employment schedule. With additional training requirements, remote training can allow the caregiver the flexibility to choose training depending on their availability and they can adjust their schedules accordingly. A caregiver can also manage their own personal activities and familial responsibilities.
Training Using Mobile Devices
Agencies that utilize mobile app technology allows their caregivers the ability to receive their training with the convenience of their mobile devices. Agencies can provide a wide variety of training opportunities and immediately document training hours and as well. Caregivers are given many choices of topics at their fingertips. Caregivers can even stop and continue their training to adjust to their immediate job duties and availability.
Training in Multiple Languages
Today’s home health caregivers come from very diverse and unique ethnic backgrounds. Remote training on mobile apps personal devices is available in many languages to cut across cultural and communication boundaries.
Fulfilling Training Requirements
Home health caregivers are required to complete many hours of in-services and training to fulfill their certification requirements. The ability that caregivers have to receive training remotely via mobile apps, they are not constrained by time and travel barriers to complete those requirements and makes it easier to maintain their certification.
Onboarding More Rapidly
The first 90 days of a new hire are crucial in evaluation of their abilities, completing their required initial training and learning the work culture of their agencies. Remote training through mobile app technology can expedite the process of getting them fully onboard.
Remote Training Crucial for Employee Retention
The challenges created from COVID-19 for agencies hiring, training and retaining quality home health caregivers is an on-going process and success is vital for the future of an agency.
There is much competition for qualified home health caregivers as hundreds of agencies are vying for their specialized skills. The staff turnover rate is high as caregivers compete to improve their economic situation and search for agencies that provide the top pay, tools and environment The key to hiring, training and retaining qualified and talented caregivers depends on the utilization of home health care apps on mobile devices.
Saving Time and Costs
By employing mobile app technology for training and onboarding caregivers remotely, home health agencies achieve significant cost savings. The need for travel to a physical site for training and time taken for travel is greatly reduced. Prior to the availability of this technology, employees may have attended a training that might require lodging at times air travel. By cost savings through remote training, agencies can pay more attention to the employee and service to the client. Through mobile home health app technology an employee’s time and attendance in training can be documented easily thus saving valuable time for administrators.
Building a Quality Team Through Remote Training
The key in building and retaining skilled and valuable home health caregivers is providing an environment where they can achieve their goals and onboard with an agency that gives them the tools for success. Agencies that utilize home healthcare apps to remotely train their caregivers allow them to achieve their career goals and ambitions with efficiency and flexibility.
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